Why New Supervisor Training Services Found To Be Key A Key Ingredient Of Business Growth

By Nancy White


If businesses are to prosper it is vital to provide new supervisor training services, yet it is in this area that many businesses fail. Frequently too many supervisors are appointed in positions without first acquiring the necessary skills.

It would be very unusual for a business to promote a technical or trade related person into a position having not first insured date that they possessed the skill and qualifications to do the work. Yet in the field of supervision it seems that people are often appointed into positions for which they are ill equipped. It is small wonder therefore that these employees frequently find themselves unable to carry out their key supervisory tasks, regularly develop doubts regards their own ability and their confidence diminished. This in turn may lead into a cycle of stress and anxieties that build up and aggravate the situation further.

In some instances senior management ascribe to the false belief which states that great leaders are born not produced. The theory is that if someone is immersed into a job situation, their intrinsic skills will emerge, enabling them to overcome obstacles and eventually prosper in the job role. An additional problem is the tendency to appoint people into line management positions due to their technical abilities. Some senior managements seem to think that the technical duties of a position are paramount and that if these are adequately handled the less important supervisory function will sort itself out.

Technical ability and experience is clearly necessary to perform adequately, however, leading companies have realized that their growth and success is heavily dependent upon this lower level of management, the supervisor, and invest considerably in this area. Successful businesses have been known to call this body of knowledge and experience a supervisory toolbox. Many larger companies have training departments dedicated towards the development and ongoing coaching of supervisors. Smaller businesses can equally take advantage of the wealth of training consultant businesses that specialize in this area

Typically a leadership development program would be split into the following main categories of development. Firstly leading people which would involve the subjects of motivation and empowerment, decision-making and problem solving, communication and how to select and develop people for your team.

Another important area for a new or prospective supervisor is the workplace planning function. Topics covered within this module will deal with why companies plan and why it is so important. Forecasting, setting objectives and putting plans into action are important aspects to consider and each industry would typically have its own area of focus regarding procedure and policy. Health and safe working practice, as well as environmental factors, would also feature prominently.

Of vital importance is the subject of organization or put more simply the process of how to get things done through others. The all-important management tools, delegation, communication and of course developing and managing teams, and the relationships both within and between teams.

Controlling and monitoring progress is another important supervisory function which should be a key part of training. This would cover the process of measuring the progress of work, evaluating this against planning objectives and taking appropriate corrective steps when required.

New and prospective line managers will have a far better chance of success if given the appropriate training and ongoing support and thus the proper set of tools for the challenges that lie ahead.




About the Author:



No comments:

Post a Comment